Temporary change Due to COVID-19 Outbreak
Effective April 13th – Hours of Operation
Monday to Wednesday : 9am to 3pm
Thursday and Friday : 9am to 4pm
We apologise for the inconvenience. Be safe everyone.
Staff of Heritage Savings Credit Union
We will accommodate appointments for loans, mortgages and investments,
please contact the Branch at 519.351.0600.
The continued spread of Coronavirus (COVID-19) in Canada and around the world has
understandably raised concerns for you and your families. At Heritage Savings and Credit
Union, the well-being of our valued customers and employees is of the deepest concern to us.
We want you to know that your safety will remain our top priority as this situation continues to
evolve.
We are taking important steps to help you stay protected.
We continue to monitor the situation closely and are following the latest guidance from local,
provincial and federal health authorities, including the Public Health Agency of Canada, to
ensure that our practices are aligned with the latest recommendations.
Connect with us your way.
We are prepared to do everything we can to ensure your banking experience continues
uninterrupted. There are a variety of flexible ways to connect with us to ensure your banking
needs are met safely.
You can do most of your banking online at www.ourcu.ca or using your smartphone or other
mobile device, wherever you are. Please ask us to get you set up!
This includes viewing account balances, sending money using Interac eTransfer ® and bill
payments. Download the HSCU mobile banking app available on the App Store or Google Play.
Be vigilant in the fight against fraud.
During this time of heightened concern, it is important to be especially vigilant against those
seeking to commit fraud. We are here to protect you: Heritage Savings and Credit Union will
never send you unsolicited emails asking for confidential information, such as your password,
PIN, access code, credit card, or account numbers. Please do not respond to unsolicited emails,
text messages, websites, or popup windows that request this type of information. We also remind
you not to open attachments or click hyperlinks in emails or text messages that are sent by
someone you don’t know or recognize.
We understand this is an uncertain time for everyone and we are here to continue to support you,
whatever your needs may be.
